Turn one-time patients
into lifelong clinic relationships.
Modern patient engagement software and clinic CRM engineered for Malaysian practices. Automated WhatsApp recall for chronic checkups, proactive vaccination alerts, and 5-star Google review collection—powering your clinic as part of our AI-powered clinic management system in Malaysia.
Proactive patient care without manual staff follow-ups.
Most clinic software abandons the patient the moment they exit dispensary. LamaniPulse transforms every visit into an enduring clinical relationship.
Patient Recall Automation
Schedule automatic recall rules based on ICD-10 diagnosis codes. Remind diabetic patients for quarterly HbA1c tests, hypertensive patients for blood pressure reviews, and pediatric cases for vaccine milestones.
Clinic WhatsApp Notification System
Direct official WhatsApp communication with 98% open rates. Send 2-hour appointment confirmations, digital medical certificates (MC), medication refill reminders, and in-car summon alerts without SMS costs.
5-Star Google Review Booster
Boost your local clinic SEO on Google Maps. Automatically request patient reviews 30 minutes after consultation when care is top of mind, turning positive clinical outcomes into top local search rankings.
Clinic CRM Malaysia
Centralized patient CRM tracking lifetime visit history, family relationships, corporate panel affiliations, and preferred attending doctors across single or multi-branch clinic operations.
Patient Reactivation Campaigns
Identify patients who haven't visited in 6 or 12 months. Send automated seasonal wellness check-in prompts (influenza vaccinations, annual executive health screening) to reactivate dormant patient charts.
Multi-Practice Workflows
Customized recall workflows for general medical clinics, dental practices (6-month scaling alerts), and veterinary clinics (annual vaccine & deworming reminders).
Patient Engagement & Clinic CRM
What is clinic patient engagement software and why does a Malaysian clinic need it?
Patient engagement software automates communication between clinic visits—including WhatsApp recall messages for chronic care checkups, vaccination cycles, preventive screenings, and post-visit satisfaction reviews. In Malaysia, clinics that implement automated engagement see a 35% to 45% increase in repeat visits and significantly higher patient compliance without adding administrative front-desk workload.
How does patient recall automation work for chronic diseases (diabetes, hypertension)?
When a doctor completes a consultation with an ICD-10 diagnosis for chronic illness (such as E11 for Type 2 Diabetes or I10 for Hypertension), LamaniPulse automatically schedules a recall protocol (e.g., 3-month HbA1c review or 6-month blood panel). At the preset interval, a personalized WhatsApp reminder is sent inviting the patient to book their follow-up appointment with one tap.
How does the automated 5-star Google review booster improve clinic local SEO?
Thirty minutes after medication checkout, LamaniPulse automatically sends a polite, non-intrusive WhatsApp message asking about the patient's visit experience. Satisfied patients are routed directly to the clinic's official Google Maps review link, resulting in 4.9+ star ratings and higher Google local search visibility against competing clinics.
Do patients need to download an application to receive recall messages?
No. All engagement messages, appointments, and recalls are delivered through native WhatsApp. Patients do not need to install third-party mobile apps or register accounts, ensuring 98% open rates and instant response times.
Is automated WhatsApp messaging compliant with the Malaysian PDPA (Personal Data Protection Act)?
Yes. All patient engagement workflows comply with the Malaysian PDPA 2010. Messages include simple opt-out capabilities, and patient data is securely encrypted at rest and in transit with zero sharing with external advertising networks.
Boost patient lifetime value from day one.
Start with full patient engagement software, WhatsApp recall, and clinic CRM from just RM89/month.